Overview
Logging in to Uphold gives you one place to manage money, digital assets and payments. This presentation walks through the standard sign-in flows, optional security hardening (2FA and device recognition), and what to do if you get locked out. It also lists official resources for immediate help and policy details.
Standard Sign-In Flow
To sign in, visit the Uphold sign-in page and enter your registered email address and password. If you have enabled two-factor authentication (2FA), you will be prompted for a second factor — typically an authentication app code or SMS code depending on your setup. After successful authentication, Uphold will present your dashboard where you can see account balances, recent activity, and perform trades or transfers.
Step-by-step
- Open the Uphold sign-in page in a secure browser (avoid public Wi‑Fi or shared computers).
- Enter your email address and password, then click
Sign In. - If prompted, provide your 2FA code or confirm the login on your authenticator app.
- Check for any device verification emails if signing in from a new location.
Security Best Practices
Use a strong, unique password and enable 2FA via an authenticator app when possible. Avoid SMS-only 2FA if you can — authenticator apps (TOTP) or hardware keys are more resistant to SIM‑swap attacks. Regularly review active devices and revoke any you don't recognize.
If You Lose Access
If you can’t sign in, start with the password reset flow on the official site. If you’ve lost your 2FA device, follow Uphold’s account recovery instructions — this often requires identity verification like a government ID. For urgent issues, contact Uphold support through their official channels listed below.
Accessibility & Mobile
Uphold provides responsive sign-in pages and native mobile apps for iOS and Android. The mobile app supports biometric unlock (fingerprint/Face ID) for quicker access after initial sign-in. Ensure your app is up to date for the latest security and accessibility features.
User Experience Notes
Keep sessions on private machines shorter and sign out when finished. Renew your browser if you see an outdated experience or errors — clearing cache can resolve some sign-in glitches. For businesses using Uphold's platform API, implement OAuth and token rotation to keep API credentials secure.
Troubleshooting Common Errors
Incorrect credentials
Verify the email address used to register. Use the Forgot password link to reset your password. Watch out for auto-fill errors from password managers.
2FA failures
Time drift in authenticator apps can cause invalid codes — sync device time or use backup codes stored securely. If SMS doesn't arrive, check carrier delays or signal issues.